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History

ASQC was established on 16 February 1946 by 253 members in Milwaukee, Wisconsin, with George D. Edwards as its first president. The organization was first created as a way for quality experts and manufacturers to sustain quality-improvement techniques used during World War II.³⁴

In 1948, ASQC's Code of Ethics establishes standards for members to conduct their activities and business. Business writer Armand V. Feigenbaum served as president of the society in 1961–63.⁵

In 1997, the members of the organization voted to change its name from "American Society for Quality Control" to "American Society for Quality".⁶

Quality

ASQ provides its members with certification, training, publications, conferences, and other services. ASQ is a founding partner of the American Customer Satisfaction Index (ACSI), a quarterly economic indicator.

Since 1989,⁷ ASQ has administered the annual Malcolm Baldrige National Quality Award.⁸⁹ The ASQ also gives the Dorian Shainin Medal, which is awarded annually for the "Development and Application of Creative or Unique Statistical Approaches in the Solving of Problems Relative to the Quality of Product or Service".¹⁰

Certifications

ASQ offers 18 professional certifications relating to various aspects of the quality profession. Professional certification exams are translated into five languages included English, Korean, Mandarin, Portuguese, and Spanish.¹¹ Exams are given nationally and, to a limited degree, worldwide several times annually. The body of knowledge for each certification is maintained through peer review every few years on a rotating schedule.

In 1968, the first ASQ certification was offered.¹²¹³

In 2016, ASQ's certification exam delivery method changed from paper to computer-based testing at Prometric nationwide testing facilities.¹⁴¹⁵

Publications

ASQ publishes a range of magazines and journals:¹⁷

• Quality Progress
• Journal for Quality and Participation
• Journal of Quality Technology
• Quality Engineering
• Quality Management Journal
• Lean & Six Sigma Review
• Software Quality Professional
• Technometrics
• Journal for Quality Perspectives in Knowledge Acquisition
• Quality Management Forum
• Primers on Human Development and Leadership

Conferences

ASQ hosts a number of quality events and annual conferences worldwide:¹⁸

See also

• European Foundation for Quality Management (EFQM)
• Total Quality Management (TQM)
• Technometrics

References

1. "World Partners® | ASQ". asq.org. Retrieved 26 July 2018. https://asq.org/global/world-partner-program ↩

2. "World Partners® | ASQ". asq.org. Retrieved 26 July 2018. https://asq.org/global/world-partner-program ↩

3. "The ASQ Timeline | ASQ". asq.org. Retrieved 2 August 2018. https://asq.org/about-asq/asq-timeline ↩

4. "ASQ Archives - A Brief History of ASQ". archives.library.illinois.edu. Retrieved 2 August 2018. https://archives.library.illinois.edu/asq/asqhistory.html ↩

5. ASQ, A. V. Feigenbaum, accessed 27 July 2021 https://asq.org/about-asq/honorary-members/feigenbaum ↩

6. AQL Inspector's Rule Archived 1 December 2017 at the Wayback Machine, accessed 28 November 2017 http://aqlinspectorsrule.com/Z1-4-2013.html ↩

7. "ASQ Receives New Contract for Malcolm Baldrige National Quality Award". asq.org. Retrieved 26 July 2018. http://asq.org/newsroom/news-releases/2013/20131203-malcolm-baldrige-national-quality-award.html ↩

8. "Malcolm Baldrige National Quality Award (MBNQA)". ASQ. Retrieved 18 March 2018. http://asq.org/learn-about-quality/malcolm-baldrige-award/overview/overview.html ↩

9. Brian Cazzell, Jeffrey M. Ulmer (May 2009). "Measuring Excellence: A Closer Look at Malcolm Baldrige National Quality Award Winners in the Manufacturing Category". Journal of Technology Management & Innovation. 4 (1): 134–142. doi:10.4067/S0718-27242009000100012. ISSN 0718-2724. https://scielo.conicyt.cl/scielo.php?script=sci_arttext&pid=S0718-27242009000100012 ↩

10. "Shainin Medal - ASQ". Retrieved 23 October 2016. https://asq.org/about-asq/asq-awards/shainin ↩

11. "ASQ's Influence". www.qualitymag.com. Retrieved 9 July 2019. https://www.qualitymag.com/articles/95206-asqs-influence ↩

12. Newcomb, William O. "ASQ Certification: A Brief History". Quality Progress. January 2010. p. 43. ↩

13. "ASQ Certification at 50". ASQTV. Retrieved 2 August 2018. http://videos.asq.org/asq-certification-at-50 ↩

14. "Quality Certification Computer Based Testing by Prometric | ASQ". asq.org. Retrieved 2 August 2018. https://asq.org/cert/computer-based-testing ↩

15. "Home". www.prometric.com. Retrieved 2 August 2018. https://www.prometric.com/en-us/clients/asq/Pages/landing.aspx ↩

16. "Certification Catalog - Get Professionally Certified | ASQ". www.asq.org. Retrieved 14 May 2024. https://www.asq.org/cert/catalog ↩

17. "Magazines and Journals". ASQ. January 2018. Retrieved 20 March 2018. http://asq.org/pub/ ↩

18. "Quality Conferences and Events | ASQ". asq.org. Retrieved 26 July 2018. http://asq.org/conferences-events.html ↩