Intelligent workload management (IWM) is a paradigm for IT systems management arising from the intersection of dynamic infrastructure, virtualization, identity management, and the discipline of software appliance development. IWM enables the management and optimization of computing resources in a secure and compliant manner across physical, virtual and cloud environments to deliver business services for end customers.
The IWM paradigm builds on the traditional concept of workload management whereby processing resources are dynamically assigned to tasks, or "workloads," based on criteria such as business process priorities (for example, in balancing business intelligence queries against online transaction processing), resource availability, security protocols, or event scheduling, but extends the concept into the structure of individual workloads themselves.